Connecting Across Generations: SHRM CEUs

This course offers a practical and engaging examination of how generational differences influence communication, expectations, and behavior in both professional and personal contexts. Participants will gain insight into the formative experiences that influence how different generations approach communication, collaboration, feedback, and work-life balance.

Through relatable examples and interactive elements, the session highlights common points of friction across generations and offers strategies to navigate them more effectively. Participants will learn how to adjust communication styles, foster stronger collaboration, and create environments where individuals feel understood, valued, and empowered.

The workshop also explores how generational perspectives influence motivation, boundaries, and definitions of success, helping participants better support both their own well-being and that of those around them.

Participants will leave with clear, practical strategies they can apply immediately to improve communication, strengthen relationships, and create more balanced, productive interactions across generations, both at work and in everyday life.

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Instructor: Scott Zimmer

Scott Zimmer is a generational expert and keynote speaker with over a decade of experience helping organizations understand and navigate the dynamics between Baby Boomers, Generation X, Millennials, and Generation Z. He spent 10 years as a keynote speaker at a leading generational research firm, where he developed a deep understanding of how formative experiences shape each generation’s values, communication styles, and expectations. He now runs his own speaking company, continuing to help organizations apply generational insights in practical, meaningful ways.

Scott has worked with a wide range of industries, including healthcare, finance, and professional services, delivering engaging, research-informed programs that translate generational insights into practical strategies. His sessions are known for being highly engaging, relatable, and immediately applicable, equipping audiences with tools they can use to improve connection, collaboration, and effectiveness across generations.

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Other Important Information:

Accommodations: To request additional assistance or accommodations, please contact Brisa Romero, Training Assistant, at bromero@catalyst-center.org.

Grievances: To obtain the grievance policy or report a grievance please email Ivon Favela, Deputy Director of Training at ifavela@catalyst-center.org

CE Certificates: Upon course survey completion, participants will be awarded CE certificates.

Refund/Cancelation Policy: All requests for cancellation and refunds must be submitted in writing to bromero@catalyst-center.org prior to the course date. Otherwise, no refunds will be allowed. 

• Refunds must be requested within 7 days of purchase.
• Refunds will not be granted for courses that have been started/accessed.
• A $10 administrative fee is deducted from approved refunds.
• Credit will be granted for alternative/future course registration.