Catalyst Center Continuing Education Unit Store

The Catalyst Center is the non-profit arm of the California Alliance of Child & Family Services. We offer CPA, LPCC, LMFT, LCSW, LEP, STRTP, GH CEs and SHRM CEs for your professional development needs.

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Upcoming Sessions

  • Connecting Across Generations


    Starting:
    07/07/2026 @ 10:00 AM Pacific Time (US & Canada)
    Ending:
    07/07/2026 @ 12:00 PM Pacific Time (US & Canada)
  • Crisis Intervention & De-Escalation


    Starting:
    07/09/2026 @ 09:00 AM Pacific Time (US & Canada)
    Ending:
    07/09/2026 @ 01:00 PM Pacific Time (US & Canada)
See All Upcoming Sessions

This course offers a practical and engaging examination of how generational differences influence communication, expectations, and behavior in both professional and personal contexts. Participants will gain insight into the formative experiences that influence how different generations approach communication, collaboration, feedback, and work-life balance. Through relatable examples and interactive elements, the session highlights common points of friction across generations and offers strategies to navigate them more effectively. Participants will learn how to adjust communication styles, foster stronger collaboration, and create environments where individuals feel understood, valued, and empowered. The workshop also explores how generational perspectives influence motivation, boundaries, and definitions of success, helping participants better support both their own well-being and that of those around them. Participants will leave with clear, practical strategies they can apply immediately to improve communication, strengthen relationships, and create more balanced, productive interactions across generations, both at work and in everyday life. --- Instructor: Scott Zimmer Scott Zimmer is a generational expert and keynote speaker with over a decade of experience helping organizations understand and navigate the dynamics between Baby Boomers, Generation X, Millennials, and Generation Z. He spent 10 years as a keynote speaker at a leading generational research firm, where he developed a deep understanding of how formative experiences shape each generation’s values, communication styles, and expectations. He now runs his own speaking company, continuing to help organizations apply generational insights in practical, meaningful ways. Scott has worked with a wide range of industries, including healthcare, finance, and professional services, delivering engaging, research-informed programs that translate generational insights into practical strategies. His sessions are known for being highly engaging, relatable, and immediately applicable, equipping audiences with tools they can use to improve connection, collaboration, and effectiveness across generations. --- Other Important Information: Accommodations: To request additional assistance or accommodations, please contact Brisa Romero, Training Assistant, at bromero@catalyst-center.org. Grievances: To obtain the grievance policy or report a grievance please email Ivon Favela, Deputy Director of Training at ifavela@catalyst-center.org CE Certificates: Upon course survey completion, participants will be awarded CE certificates. Refund/Cancelation Policy: All requests for cancellation and refunds must be submitted in writing to bromero@catalyst-center.org prior to the course date. Otherwise, no refunds will be allowed.  Refunds must be requested within 7 days of purchase. Refunds will not be granted for courses that have been started/accessed. A $10 administrative fee is deducted from approved refunds. Credit will be granted for alternative/future course registration. Read more

This course qualifies for GH CEUs. Employee turnover in behavioral healthcare settings has always been high. Vulnerable populations require attentive, careful support. The challenging nature of the work create strain for workers, as they watch residents’ health deteriorate or deal with residents’ anger, poor impulse control, emotional outbursts, and aggression. The caregivers often have the deal with many psychological health and safety hazards, reducing the overall satisfaction of the job. Creating a social climate involving organizational support, high role clarity and low role conflict may provide adequate conditions to these caregivers to effectively develop positive relationships with young people in residential care.  --- Instructor: Shameka Garner Shameka is a native of Mississippi, the oldest of 4 girls, wife to a Major in the Army, and mom to Eric (15 years old) and Erin (2 years old). Her hobbies include listening to music, writing, singing, playing basketball, interior design and styling, and watching her favorite TV shows. Shameka holds a bachelor's degree in psychology and a master's degree in counseling. She is a Licensed Child Care Administrator (LCCA) for the state of Texas and currently holds the title of Director of Program Operations over a campus with a stabilization and assessment center, an intensive residential treatment program, and a pregnant and parenting teens program.  Her experience includes program operations and staff development as a Trainer and Administrator over both general residential operations (GROs) and Residential Treatment Centers (RTCs), providing intensive treatment for foster care and adoptive youth as well as training foster parents in crisis intervention techniques, utilizing behavioral modification for high-risk high school students, developmental therapy and early intervention services for children, and working with and providing treatment for domestic violence offenders. She has worked in a variety of settings to include secure treatment facilities, inpatient and outpatient treatment, schools, and the community. She has worked with a diverse population of children, youth, and adults with the goal of overall wellness. She has a proven record of improving efficiency, productivity, and program delivery through restructuring resources to achieve goals set by executive leadership. She leads by example and loves working with staff. Shameka is highly passionate about serving. She believes that through teaching, coaching, training, and mentoring she will build the necessary confidence in children, youth, and staff and empower staff as they together aid those in our care to increase their whole being. Healing is a continual process, and she values seeing AND being a part of the growth of others. Her philosophy is “Give yourself grace. We are always learning and evolving. Pace yourself and reflect along the way”.  --- Other Important Information: Accommodations: To request additional assistance or accommodations, please contact Brisa Romero, Training Assistant, at bromero@catalyst-center.org. Grievances: To obtain the grievance policy or report a grievance please email Ivon Favela, Deputy Director of Training at ifavela@catalyst-center.org CE Certificates: Upon course survey completion, participants will be awarded CE certificates. Refund/Cancelation Policy: All requests for cancellation and refunds must be submitted in writing to bromero@catalyst-center.org prior to the course date. Otherwise, no refunds will be allowed.  Refunds must be requested within 7 days of purchase. Refunds will not be granted for courses that have been started/accessed. A $10 administrative fee is deducted from approved refunds. Credit will be granted for alternative/future course registration. Read more

This course qualifies for STRTP CEUs. Employee turnover in behavioral healthcare settings has always been high. Vulnerable populations require attentive, careful support. The challenging nature of the work create strain for workers, as they watch residents’ health deteriorate or deal with residents’ anger, poor impulse control, emotional outbursts, and aggression. The caregivers often have the deal with many psychological health and safety hazards, reducing the overall satisfaction of the job. Creating a social climate involving organizational support, high role clarity and low role conflict may provide adequate conditions to these caregivers to effectively develop positive relationships with young people in residential care.  --- Instructor: Shameka Garner Shameka is a native of Mississippi, the oldest of 4 girls, wife to a Major in the Army, and mom to Eric (15 years old) and Erin (2 years old). Her hobbies include listening to music, writing, singing, playing basketball, interior design and styling, and watching her favorite TV shows. Shameka holds a bachelor's degree in psychology and a master's degree in counseling. She is a Licensed Child Care Administrator (LCCA) for the state of Texas and currently holds the title of Director of Program Operations over a campus with a stabilization and assessment center, an intensive residential treatment program, and a pregnant and parenting teens program.  Her experience includes program operations and staff development as a Trainer and Administrator over both general residential operations (GROs) and Residential Treatment Centers (RTCs), providing intensive treatment for foster care and adoptive youth as well as training foster parents in crisis intervention techniques, utilizing behavioral modification for high-risk high school students, developmental therapy and early intervention services for children, and working with and providing treatment for domestic violence offenders. She has worked in a variety of settings to include secure treatment facilities, inpatient and outpatient treatment, schools, and the community. She has worked with a diverse population of children, youth, and adults with the goal of overall wellness. She has a proven record of improving efficiency, productivity, and program delivery through restructuring resources to achieve goals set by executive leadership. She leads by example and loves working with staff. Shameka is highly passionate about serving. She believes that through teaching, coaching, training, and mentoring she will build the necessary confidence in children, youth, and staff and empower staff as they together aid those in our care to increase their whole being. Healing is a continual process, and she values seeing AND being a part of the growth of others. Her philosophy is “Give yourself grace. We are always learning and evolving. Pace yourself and reflect along the way”.  --- Other Important Information: Accommodations: To request additional assistance or accommodations, please contact Brisa Romero, Training Assistant, at bromero@catalyst-center.org. Grievances: To obtain the grievance policy or report a grievance please email Ivon Favela, Deputy Director of Training at ifavela@catalyst-center.org CE Certificates: Upon course survey completion, participants will be awarded CE certificates. Refund/Cancelation Policy: All requests for cancellation and refunds must be submitted in writing to bromero@catalyst-center.org prior to the course date. Otherwise, no refunds will be allowed.  Refunds must be requested within 7 days of purchase. Refunds will not be granted for courses that have been started/accessed. A $10 administrative fee is deducted from approved refunds. Credit will be granted for alternative/future course registration. Read more

This course qualifies for GH CEUs.   This is a practical workshop for direct care staff and families to help them recognize the stages of crisis and skills for de-escalation. --- Instructor: Shameka Garner Shameka is a native of Mississippi, the oldest of 4 girls, wife to a Major in the Army, and mom to Eric (15 years old) and Erin (2 years old). Shameka holds a bachelor's degree in psychology and a master's degree in counseling. She is a Licensed Child Care Administrator (LCCA) for the state of Texas and currently holds the title of Director of Program Operations over a campus with a stabilization and assessment center, an intensive residential treatment program, and a pregnant and parenting teens program.  Her experience includes program operations and staff development as a Trainer and Administrator over both general residential operations (GROs) and Residential Treatment Centers (RTCs), providing intensive treatment for foster care and adoptive youth as well as training foster parents in crisis intervention techniques, utilizing behavioral modification for high-risk high school students, developmental therapy and early intervention services for children, and working with and providing treatment for domestic violence offenders. She has worked in a variety of settings to include secure treatment facilities, inpatient and outpatient treatment, schools, and the community. She has a proven record of improving efficiency, productivity, and program delivery through restructuring resources to achieve goals set by executive leadership. She leads by example and loves working with staff. Shameka is highly passionate about serving. Healing is a continual process, and she values seeing AND being a part of the growth of others. Her philosophy is, “Give yourself grace. We are always learning and evolving. Pace yourself and reflect along the way." --- Other Important Information: Accommodations: To request additional assistance or accommodations, please contact Brisa Romero, Training Assistant, at bromero@catalyst-center.org. Grievances: To obtain the grievance policy or report a grievance please email Ivon Favela, Deputy Director of Training at ifavela@catalyst-center.org CE Certificates: Upon course survey completion, participants will be awarded CE certificates. Refund/Cancelation Policy: All requests for cancellation and refunds must be submitted in writing to bromero@catalyst-center.org prior to the course date. Otherwise, no refunds will be allowed.  Refunds must be requested within 7 days of purchase. Refunds will not be granted for courses that have been started/accessed. A $10 administrative fee is deducted from approved refunds. Credit will be granted for alternative/future course registration. --- CE Statement: California Alliance of Child and Family Services (CACFS) is approved by the California Department of Social Services to sponsor continuing education for Group Home Administrators (GH; Vendor ID: 2000083-730-2) and Short-Term Residential Therapeutic Program (STRTP; Vendor ID: 2000083-733-2) Administrators. This course meets the requirements for 4 hours of continuing education for GH (Course ID: 083-0448-37760) and STRTP Administrators (Course ID: 083-0448-37759). Read more

This course qualifies for STRTP CEUs.   This is a practical workshop for direct care staff and families to help them recognize the stages of crisis and skills for de-escalation. --- Instructor: Shameka Garner Shameka is a native of Mississippi, the oldest of 4 girls, wife to a Major in the Army, and mom to Eric (15 years old) and Erin (2 years old). Shameka holds a bachelor's degree in psychology and a master's degree in counseling. She is a Licensed Child Care Administrator (LCCA) for the state of Texas and currently holds the title of Director of Program Operations over a campus with a stabilization and assessment center, an intensive residential treatment program, and a pregnant and parenting teens program.  Her experience includes program operations and staff development as a Trainer and Administrator over both general residential operations (GROs) and Residential Treatment Centers (RTCs), providing intensive treatment for foster care and adoptive youth as well as training foster parents in crisis intervention techniques, utilizing behavioral modification for high-risk high school students, developmental therapy and early intervention services for children, and working with and providing treatment for domestic violence offenders. She has worked in a variety of settings to include secure treatment facilities, inpatient and outpatient treatment, schools, and the community. She has a proven record of improving efficiency, productivity, and program delivery through restructuring resources to achieve goals set by executive leadership. She leads by example and loves working with staff. Shameka is highly passionate about serving. Healing is a continual process, and she values seeing AND being a part of the growth of others. Her philosophy is, “Give yourself grace. We are always learning and evolving. Pace yourself and reflect along the way." --- Other Important Information: Accommodations: To request additional assistance or accommodations, please contact Brisa Romero, Training Assistant, at bromero@catalyst-center.org. Grievances: To obtain the grievance policy or report a grievance please email Ivon Favela, Deputy Director of Training at ifavela@catalyst-center.org CE Certificates: Upon course survey completion, participants will be awarded CE certificates. Refund/Cancelation Policy: All requests for cancellation and refunds must be submitted in writing to bromero@catalyst-center.org prior to the course date. Otherwise, no refunds will be allowed.  Refunds must be requested within 7 days of purchase. Refunds will not be granted for courses that have been started/accessed. A $10 administrative fee is deducted from approved refunds. Credit will be granted for alternative/future course registration.  --- CE Statement: California Alliance of Child and Family Services (CACFS) is approved by the California Department of Social Services to sponsor continuing education for Group Home Administrators (GH; Vendor ID: 2000083-730-2) and Short-Term Residential Therapeutic Program (STRTP; Vendor ID: 2000083-733-2) Administrators. This course meets the requirements for 4 hours of continuing education for GH (Course ID: 083-0448-37759) and STRTP Administrators (Course ID: 083-0448-37759). Read more

This course qualifies for CAMFT CEUs.   In this training, you will learn about principles of engagement that can be applied when providing services to families who have experienced generations of trauma, including individual, intergenerational, and historical trauma. Typical challenges found in the engagement process in supporting this population will also be identified, such as cultural implications, bias, and social justice issues. Lastly, we will discuss practices and effective strategies for the engagement process and in building a positive alliance with families from a trauma informed and multicultural perspective. --- Instructor: Jeanette Lopez-Urbina, LCSW Jeanette Lopez-Urbina, LCSW has worked in the mental health/social services field since the year 2000, in various settings in Northern and Southern California, including residential and community-based services, through services such as Wraparound, psychotherapy, and violence prevention work. Jeanette has worked extensively with youth and families, especially in the area of trauma, including supporting youth and families in specialized services that address gang involvement, sexual exploitation, immigration trauma, and issues related oppression, racism, and acculturation issues. Jeanette is a bilingual first-generation Salvadoran American practitioner who enjoys practicing mostly from a social justice, relational, and psychodynamic approach. She currently is the owner of a group Private Practice in Berkeley, is part-time faculty at the Wright Institute in Berkeley, and has been a lecturer at UC Berkeley’s School of Social Welfare. Jeanette provides trainings throughout the Bay Area on topics related to best practices in serving the Latine population, trauma informed care, and culturally responsive services.   --- Other Important Information: Accommodations: To request additional assistance or accommodations, please contact Brisa Romero, Training Assistant, at bromero@catalyst-center.org. Grievances: To obtain the grievance policy or report a grievance please email Ivon Favela, Deputy Director of Training at ifavela@catalyst-center.org CE Certificates: Upon course survey completion, participants will be awarded CE certificates. Refund/Cancelation Policy: All requests for cancellation and refunds must be submitted in writing to bromero@catalyst-center.org prior to the course date. Otherwise, no refunds will be allowed.  Refunds must be requested within 7 days of purchase. Refunds will not be granted for courses that have been started/accessed. A $10 administrative fee is deducted from approved refunds. Credit will be granted for alternative/future course registration. --- CAMFT Information:  California Alliance of Child and Family Services (CACFS) is approved by the California Association of Marriage and Family Therapists to sponsor continuing education for LMFTs, LCSWs, LPCCs, and LEPs (Provider #1000075 ). This course meets the qualifications for 2 hours of continuing education credit for LMFTs, LCSWs, LPCCs, and/or LEPs as required by the California Board of Behavioral Sciences. CACFS maintains responsibility for the program and all of its content. Read more

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