Catalyst Center Continuing Education Unit Store

This course qualifies for SHRM CEUs.   This course will give participants the tools, knowledge, and skills necessary to promote more effective communication and relationships amongst employees of diverse worldviews, backgrounds and ages. A review of the key values and world view of the Silent Generation, Baby Boomers, Generation X, Millennials, and Generation Z will be discussed and applied to preferred learning and communication styles. As we explore these styles implicit bias will be demonstrated and how we can avoid acting from those bias. Additionally, participants will learn about and use non-violent communication strategies to have difficult conversations in a productive and respectful way. The final exercise will put people in diverse groups to complete a team challenge using the tools they learned in the first half of the workshop. --- Instructor: Mitch Austin Mitch Austin is an insightful leader and skilled facilitator with over two decades of experience in supervision, strategic planning, workforce development, and public service leadership. Throughout his career, he has directly supervised and managed more than 100 staff, giving him a deep understanding of the real-world challenges supervisors face. His extensive background—including six years as Human Resources Director for a Short-Term Residential Therapeutic Program (STRTP)—is complemented by his expertise and training in effective communication, DEIB (Diversity, Equity, Inclusion, and Belonging), and leading a multi-generational workforce. Mitch is widely recognized for his ability to equip supervisors with the tools they need to coach, inspire, and grow high-performing teams. --- Other Important Information: Accommodations: To request additional assistance or accommodations, please contact Brisa Romero, Training Assistant, at bromero@catalyst-center.org. Grievances: To obtain the grievance policy or report a grievance please email Ivon Favela, Deputy Director of Training at ifavela@catalyst-center.org CE Certificates: Upon course survey completion, participants will be awarded CE certificates. Refund/Cancelation Policy: All requests for cancellation and refunds must be submitted in writing to bromero@catalyst-center.org prior to the course date. Otherwise, no refunds will be allowed.  Refunds must be requested within 7 days of purchase. Refunds will not be granted for courses that have been started/accessed. A $10 administrative fee is deducted from approved refunds. Credit will be granted for alternative/future course registration. Read more

This course qualifies for STRTP CEUs.   This course will give participants the tools, knowledge, and skills necessary to promote more effective communication and relationships amongst employees of diverse worldviews, backgrounds and ages. A review of the key values and world view of the Silent Generation, Baby Boomers, Generation X, Millennials, and Generation Z will be discussed and applied to preferred learning and communication styles. As we explore these styles implicit bias will be demonstrated and how we can avoid acting from those bias. Additionally, participants will learn about and use non-violent communication strategies to have difficult conversations in a productive and respectful way. The final exercise will put people in diverse groups to complete a team challenge using the tools they learned in the first half of the workshop. --- Instructor: Mitch Austin Mitch Austin is an insightful leader and skilled facilitator with over two decades of experience in supervision, strategic planning, workforce development, and public service leadership. Throughout his career, he has directly supervised and managed more than 100 staff, giving him a deep understanding of the real-world challenges supervisors face. His extensive background—including six years as Human Resources Director for a Short-Term Residential Therapeutic Program (STRTP)—is complemented by his expertise and training in effective communication, DEIB (Diversity, Equity, Inclusion, and Belonging), and leading a multi-generational workforce. Mitch is widely recognized for his ability to equip supervisors with the tools they need to coach, inspire, and grow high-performing teams. --- Other Important Information: Accommodations: To request additional assistance or accommodations, please contact Brisa Romero, Training Assistant, at bromero@catalyst-center.org. Grievances: To obtain the grievance policy or report a grievance please email Ivon Favela, Deputy Director of Training at ifavela@catalyst-center.org CE Certificates: Upon course survey completion, participants will be awarded CE certificates. Refund/Cancelation Policy: All requests for cancellation and refunds must be submitted in writing to bromero@catalyst-center.org prior to the course date. Otherwise, no refunds will be allowed.  Refunds must be requested within 7 days of purchase. Refunds will not be granted for courses that have been started/accessed. A $10 administrative fee is deducted from approved refunds. Credit will be granted for alternative/future course registration. --- STRTP/GH Notice: California Alliance of Child and Family Services (CACFS) is approved by the California Department of Social Services to sponsor continuing education for Group Home Administrators (GH; Vendor ID: 2000083-730-2) and Short-Term Residential Therapeutic Program (STRTP; Vendor ID: 2000083-733-2) Administrators. This course meets the requirements for 2 hours of continuing education for GH (Course ID: 083-0202-38149) and STRTP Administrators (Course ID: 083-0202-38150). Read more

This course qualifies for CAMFT CEUs. Professionals working in health and human service systems are deeply committed to supporting the well-being of the individuals, families, and communities they serve. Yet many work in environments shaped by limited resources, competing priorities, policy constraints, and high-stakes decisions. When professionals feel unable to act in alignment with their professional values, ethical responsibilities, or clinical judgment, they may experience moral distress—a powerful and often unrecognized source of emotional strain, disengagement, and workforce turnover. This workshop introduces moral distress as a distinct and important experience affecting professionals across disciplines, including mental health, child welfare, healthcare, education, advocacy, and community-based services. Participants will learn how moral distress differs from burnout and secondary traumatic stress, and how systemic constraints—not personal weakness—often drive these experiences. Participants will develop skills to recognize the signs and sources of moral distress in themselves and their organizations and will learn practical strategies to respond in ways that protect their integrity, sustain their well-being, and support ethical, effective service delivery. The workshop will also explore how moral distress impacts decision-making, team dynamics, and organizational culture, and how addressing it can strengthen workforce stability and improve outcomes for those served. --- Instructor: Dr. Lisa Conradi, Psy.D. Dr. Lisa Conradi, Psy.D., is a licensed clinical psychologist, consultant, and national trainer specializing in trauma-informed leadership, workforce well-being, and systems change. With over 20 years of experience spanning clinical practice, executive leadership, and statewide implementation initiatives, she has supported mental health clinicians and organizations in strengthening trauma-informed care and building sustainable, resilient systems. Dr. Conradi previously served as Executive Director of the Chadwick Center for Children & Families at Rady Children’s Hospital–San Diego, where she oversaw multidisciplinary mental health programs and led national training and technical assistance initiatives. She has delivered workshops and keynote presentations across the United States and has contributed to numerous publications on trauma-informed care, assessment, and systems transformation. She is the founder of Lisa Conradi, LLC, where she provides consultation and training to health and human service organizations nationwide. Her work helps clinicians and leaders navigate complex environments while sustaining compassionate, effective care. --- Other Important Information: Accommodations: To request additional assistance or accommodations, please contact Brisa Romero, Training Assistant, at bromero@catalyst-center.org. Grievances: To obtain the grievance policy or report a grievance please email Ivon Favela, Deputy Director of Training at ifavela@catalyst-center.org CE Certificates: Upon course survey completion, participants will be awarded CE certificates. Refund/Cancelation Policy: All requests for cancellation and refunds must be submitted in writing to bromero@catalyst-center.org prior to the course date. Otherwise, no refunds will be allowed.  Refunds must be requested within 7 days of purchase. Refunds will not be granted for courses that have been started/accessed. A $10 administrative fee is deducted from approved refunds. Credit will be granted for alternative/future course registration. Read more

This course qualifies for GH CEUs. Professionals working in health and human service systems are deeply committed to supporting the well-being of the individuals, families, and communities they serve. Yet many work in environments shaped by limited resources, competing priorities, policy constraints, and high-stakes decisions. When professionals feel unable to act in alignment with their professional values, ethical responsibilities, or clinical judgment, they may experience moral distress—a powerful and often unrecognized source of emotional strain, disengagement, and workforce turnover. This workshop introduces moral distress as a distinct and important experience affecting professionals across disciplines, including mental health, child welfare, healthcare, education, advocacy, and community-based services. Participants will learn how moral distress differs from burnout and secondary traumatic stress, and how systemic constraints—not personal weakness—often drive these experiences. Participants will develop skills to recognize the signs and sources of moral distress in themselves and their organizations and will learn practical strategies to respond in ways that protect their integrity, sustain their well-being, and support ethical, effective service delivery. The workshop will also explore how moral distress impacts decision-making, team dynamics, and organizational culture, and how addressing it can strengthen workforce stability and improve outcomes for those served. --- Instructor: Dr. Lisa Conradi, Psy.D. Dr. Lisa Conradi, Psy.D., is a licensed clinical psychologist, consultant, and national trainer specializing in trauma-informed leadership, workforce well-being, and systems change. With over 20 years of experience spanning clinical practice, executive leadership, and statewide implementation initiatives, she has supported mental health clinicians and organizations in strengthening trauma-informed care and building sustainable, resilient systems. Dr. Conradi previously served as Executive Director of the Chadwick Center for Children & Families at Rady Children’s Hospital–San Diego, where she oversaw multidisciplinary mental health programs and led national training and technical assistance initiatives. She has delivered workshops and keynote presentations across the United States and has contributed to numerous publications on trauma-informed care, assessment, and systems transformation. She is the founder of Lisa Conradi, LLC, where she provides consultation and training to health and human service organizations nationwide. Her work helps clinicians and leaders navigate complex environments while sustaining compassionate, effective care. --- Other Important Information: Accommodations: To request additional assistance or accommodations, please contact Brisa Romero, Training Assistant, at bromero@catalyst-center.org. Grievances: To obtain the grievance policy or report a grievance please email Ivon Favela, Deputy Director of Training at ifavela@catalyst-center.org CE Certificates: Upon course survey completion, participants will be awarded CE certificates. Refund/Cancelation Policy: All requests for cancellation and refunds must be submitted in writing to bromero@catalyst-center.org prior to the course date. Otherwise, no refunds will be allowed.  Refunds must be requested within 7 days of purchase. Refunds will not be granted for courses that have been started/accessed. A $10 administrative fee is deducted from approved refunds. Credit will be granted for alternative/future course registration. Read more

This course qualifies for STRTP CEUs. Professionals working in health and human service systems are deeply committed to supporting the well-being of the individuals, families, and communities they serve. Yet many work in environments shaped by limited resources, competing priorities, policy constraints, and high-stakes decisions. When professionals feel unable to act in alignment with their professional values, ethical responsibilities, or clinical judgment, they may experience moral distress—a powerful and often unrecognized source of emotional strain, disengagement, and workforce turnover. This workshop introduces moral distress as a distinct and important experience affecting professionals across disciplines, including mental health, child welfare, healthcare, education, advocacy, and community-based services. Participants will learn how moral distress differs from burnout and secondary traumatic stress, and how systemic constraints—not personal weakness—often drive these experiences. Participants will develop skills to recognize the signs and sources of moral distress in themselves and their organizations and will learn practical strategies to respond in ways that protect their integrity, sustain their well-being, and support ethical, effective service delivery. The workshop will also explore how moral distress impacts decision-making, team dynamics, and organizational culture, and how addressing it can strengthen workforce stability and improve outcomes for those served. --- Instructor: Dr. Lisa Conradi, Psy.D. Dr. Lisa Conradi, Psy.D., is a licensed clinical psychologist, consultant, and national trainer specializing in trauma-informed leadership, workforce well-being, and systems change. With over 20 years of experience spanning clinical practice, executive leadership, and statewide implementation initiatives, she has supported mental health clinicians and organizations in strengthening trauma-informed care and building sustainable, resilient systems. Dr. Conradi previously served as Executive Director of the Chadwick Center for Children & Families at Rady Children’s Hospital–San Diego, where she oversaw multidisciplinary mental health programs and led national training and technical assistance initiatives. She has delivered workshops and keynote presentations across the United States and has contributed to numerous publications on trauma-informed care, assessment, and systems transformation. She is the founder of Lisa Conradi, LLC, where she provides consultation and training to health and human service organizations nationwide. Her work helps clinicians and leaders navigate complex environments while sustaining compassionate, effective care. --- Other Important Information: Accommodations: To request additional assistance or accommodations, please contact Brisa Romero, Training Assistant, at bromero@catalyst-center.org. Grievances: To obtain the grievance policy or report a grievance please email Ivon Favela, Deputy Director of Training at ifavela@catalyst-center.org CE Certificates: Upon course survey completion, participants will be awarded CE certificates. Refund/Cancelation Policy: All requests for cancellation and refunds must be submitted in writing to bromero@catalyst-center.org prior to the course date. Otherwise, no refunds will be allowed.  Refunds must be requested within 7 days of purchase. Refunds will not be granted for courses that have been started/accessed. A $10 administrative fee is deducted from approved refunds. Credit will be granted for alternative/future course registration. Read more

This course qualifies for GH CEUs. Restorative practice is a way of working with conflict that puts the focus on repairing the harm that has been done. It includes interventions based on a set of questions, which assist people in conflict with each other to manage and resolve the impact of that conflict. Restorative practices focus on strengthening relationships between individuals and building connections with communities and organizations. The restorative strategy for addressing behavior requires humility on the part of the authority figure approaching the problem in front of them as a curiosity and seeking to understand. Practicing restoratively is a way of communicating and behaving with others based on a specific set of values and principles which has the benefits of building strong relationships and healthy communication. It reduces the likelihood of conflict in the first place.  --- Instructor: Shameka Garner, LCCA, MA, CCTS Shameka is a native of Mississippi, the oldest of 4 girls, wife to a Major in the Army, and mom to Eric (15 years old) and Erin (2 years old). Shameka holds a bachelor's degree in psychology and a master's degree in counseling. She is a Licensed Child Care Administrator (LCCA) for the state of Texas and currently holds the title of Director of Program Operations over a campus with a stabilization and assessment center, an intensive residential treatment program, and a pregnant and parenting teens program.  Her experience includes program operations and staff development as a Trainer and Administrator over both general residential operations (GROs) and Residential Treatment Centers (RTCs), providing intensive treatment for foster care and adoptive youth as well as training foster parents in crisis intervention techniques, utilizing behavioral modification for high-risk high school students, developmental therapy and early intervention services for children, and working with and providing treatment for domestic violence offenders. She has worked in a variety of settings to include secure treatment facilities, inpatient and outpatient treatment, schools, and the community. She has a proven record of improving efficiency, productivity, and program delivery through restructuring resources to achieve goals set by executive leadership. She leads by example and loves working with staff. Shameka is highly passionate about serving. Healing is a continual process, and she values seeing AND being a part of the growth of others. Her philosophy is, “Give yourself grace. We are always learning and evolving. Pace yourself and reflect along the way." --- Other Important Information: Accommodations: To request additional assistance or accommodations, please contact Brisa Romero, Training Assistant, at bromero@catalyst-center.org. Grievances: To obtain the grievance policy or report a grievance please email Ivon Favela, Deputy Director of Training at ifavela@catalyst-center.org CE Certificates: Upon course survey completion, participants will be awarded CE certificates. Refund/Cancelation Policy: All requests for cancellation and refunds must be submitted in writing to bromero@catalyst-center.org prior to the course date. Otherwise, no refunds will be allowed.  Refunds must be requested within 7 days of purchase. Refunds will not be granted for courses that have been started/accessed. A $10 administrative fee is deducted from approved refunds. Credit will be granted for alternative/future course registration. Read more