Catalyst Center Continuing Education Unit Store

This course qualifies for STRTP CEUs.   Institutional racism is a thread that has been woven into our country’s history and continues to be present today. Therefore, it is important to work in collaboration to increase our awareness and knowledge that relates to the ways in which institutional racism haunts our daily lives and interactions, including in the work we do so that we can truly hear the voices of those affected. Services typically serve the disenfranchised and those who have experienced generations of complex challenges, such as poverty, racism, and historical trauma. It is our responsibility to work towards increasing our understanding of how such complex issues, such as racism, continue to be a barrier in recovery and healing as it continues to impact systematically and individually. It is essential that we work as a community to reduce the likelihood of being complicit to systematic racism and continuing to perpetuate the cycles related to trauma and racism that continues to place marginalized populations in a further vulnerable state of living. --- Instructor: Jeanette Lopez-Urbina, LCSW Jeanette Lopez-Urbina, LCSW has worked in the mental health/social services field since the year 2000, in various settings in Northern and Southern California, including residential and community-based services, through services such as Wraparound, psychotherapy, and violence prevention work. Jeanette has worked extensively with youth and families, especially in the area of trauma, including supporting youth and families in specialized services that address gang involvement, sexual exploitation, immigration trauma, and issues related oppression, racism, and acculturation issues. Jeanette is a bilingual first-generation Salvadoran American practitioner who enjoys practicing mostly from a social justice, relational, and psychodynamic approach. She currently is the owner of a group Private Practice in Berkeley, is part-time faculty at the Wright Institute in Berkeley, and has been a lecturer at UC Berkeley’s School of Social Welfare. Jeanette provides trainings throughout the Bay Area on topics related to best practices in serving the Latine population, trauma informed care, and culturally responsive services. --- Other Important Information: Accommodations: To request additional assistance or accommodations, please contact Brisa Romero, Training Assistant, at bromero@catalyst-center.org. Grievances: To obtain the grievance policy or report a grievance please email Ivon Favela, Deputy Director of Training at ifavela@catalyst-center.org CE Certificates: Upon course survey completion, participants will be awarded CE certificates. Refund/Cancelation Policy: All requests for cancellation and refunds must be submitted in writing to bromero@catalyst-center.org prior to the course date. Otherwise, no refunds will be allowed.  Refunds must be requested within 7 days of purchase. Refunds will not be granted for courses that have been started/accessed. A $10 administrative fee is deducted from approved refunds. Credit will be granted for alternative/future course registration. --- STRTP/GH Notice: California Alliance of Child and Family Services (CACFS) is approved by the California Department of Social Services to sponsor continuing education for Group Home Administrators (GH; Vendor ID: 2000083-730-2) and Short-Term Residential Therapeutic Program (STRTP; Vendor ID: 2000083-733-2) Administrators. This course meets the requirements for 2 hours of continuing education for GH (Course ID: 083-0250-39236) and STRTP Administrators (Course ID: 083-0250-39352). Read more

This course qualifies for GH CEUs.   Numbers don’t have to be intimidating—when you understand what to measure, why it matters, and how to use that information, you unlock a powerful tool for growth. Key Performance Indicators Made Easy is a hands-on workshop designed to demystify KPIs so participants can track, analyze, and improve performance with confidence. In this session, participants will learn how to identify the right KPIs for their specific goals, create simple tracking systems, and interpret results to make informed decisions. They’ll gain strategies for aligning KPIs with organizational priorities, communicating results to stakeholders, and turning data into actionable steps that drive improvement. Ultimately, these skills will ripple out to benefit the teams they lead, the organizations they strengthen, and the communities they serve. --- Instructor: Mitch Austin Mitch Austin is an insightful leader and skilled facilitator with over two decades of experience in supervision, strategic planning, workforce development, and public service leadership. Throughout his career, he has directly supervised and managed more than 100 staff, giving him a deep understanding of the real-world challenges supervisors face. His extensive background—including six years as Human Resources Director for a Short-Term Residential Therapeutic Program (STRTP)—is complemented by his expertise and training in effective communication, DEIB (Diversity, Equity, Inclusion, and Belonging), and leading a multi-generational workforce. Mitch is widely recognized for his ability to equip supervisors with the tools they need to coach, inspire, and grow high-performing teams.   --- Other Important Information: Accommodations: To request additional assistance or accommodations, please contact Brisa Romero, Training Assistant, at bromero@catalyst-center.org. Grievances: To obtain the grievance policy or report a grievance please email Ivon Favela, Deputy Director of Training at ifavela@catalyst-center.org CE Certificates: Upon course survey completion, participants will be awarded CE certificates. Refund/Cancelation Policy: All requests for cancellation and refunds must be submitted in writing to bromero@catalyst-center.org prior to the course date. Otherwise, no refunds will be allowed.  Refunds must be requested within 7 days of purchase. Refunds will not be granted for courses that have been started/accessed. A $10 administrative fee is deducted from approved refunds. Credit will be granted for alternative/future course registration. --- STRTP/GH Notice: California Alliance of Child and Family Services (CACFS) is approved by the California Department of Social Services to sponsor continuing education for Group Home Administrators (GH; Vendor ID: 2000083-730-2) and Short-Term Residential Therapeutic Program (STRTP; Vendor ID: 2000083-733-2) Administrators. This course meets the requirements for 2 hours of continuing education for GH (Course ID: 083-0242-39353) and STRTP Administrators (Course ID: 083-0241-39238). Read more

This course qualifies for SHRM CEUs.   Numbers don’t have to be intimidating—when you understand what to measure, why it matters, and how to use that information, you unlock a powerful tool for growth. Key Performance Indicators Made Easy is a hands-on workshop designed to demystify KPIs so participants can track, analyze, and improve performance with confidence. In this session, participants will learn how to identify the right KPIs for their specific goals, create simple tracking systems, and interpret results to make informed decisions. They’ll gain strategies for aligning KPIs with organizational priorities, communicating results to stakeholders, and turning data into actionable steps that drive improvement. Ultimately, these skills will ripple out to benefit the teams they lead, the organizations they strengthen, and the communities they serve. --- Instructor: Mitch Austin Mitch Austin is an insightful leader and skilled facilitator with over two decades of experience in supervision, strategic planning, workforce development, and public service leadership. Throughout his career, he has directly supervised and managed more than 100 staff, giving him a deep understanding of the real-world challenges supervisors face. His extensive background—including six years as Human Resources Director for a Short-Term Residential Therapeutic Program (STRTP)—is complemented by his expertise and training in effective communication, DEIB (Diversity, Equity, Inclusion, and Belonging), and leading a multi-generational workforce. Mitch is widely recognized for his ability to equip supervisors with the tools they need to coach, inspire, and grow high-performing teams.   --- Other Important Information: Accommodations: To request additional assistance or accommodations, please contact Brisa Romero, Training Assistant, at bromero@catalyst-center.org. Grievances: To obtain the grievance policy or report a grievance please email Ivon Favela, Deputy Director of Training at ifavela@catalyst-center.org CE Certificates: Upon course survey completion, participants will be awarded CE certificates. Refund/Cancelation Policy: All requests for cancellation and refunds must be submitted in writing to bromero@catalyst-center.org prior to the course date. Otherwise, no refunds will be allowed.  Refunds must be requested within 7 days of purchase. Refunds will not be granted for courses that have been started/accessed. A $10 administrative fee is deducted from approved refunds. Credit will be granted for alternative/future course registration. Read more

This course qualifies for STRTP CEUs.   Numbers don’t have to be intimidating—when you understand what to measure, why it matters, and how to use that information, you unlock a powerful tool for growth. Key Performance Indicators Made Easy is a hands-on workshop designed to demystify KPIs so participants can track, analyze, and improve performance with confidence. In this session, participants will learn how to identify the right KPIs for their specific goals, create simple tracking systems, and interpret results to make informed decisions. They’ll gain strategies for aligning KPIs with organizational priorities, communicating results to stakeholders, and turning data into actionable steps that drive improvement. Ultimately, these skills will ripple out to benefit the teams they lead, the organizations they strengthen, and the communities they serve. --- Instructor: Mitch Austin Mitch Austin is an insightful leader and skilled facilitator with over two decades of experience in supervision, strategic planning, workforce development, and public service leadership. Throughout his career, he has directly supervised and managed more than 100 staff, giving him a deep understanding of the real-world challenges supervisors face. His extensive background—including six years as Human Resources Director for a Short-Term Residential Therapeutic Program (STRTP)—is complemented by his expertise and training in effective communication, DEIB (Diversity, Equity, Inclusion, and Belonging), and leading a multi-generational workforce. Mitch is widely recognized for his ability to equip supervisors with the tools they need to coach, inspire, and grow high-performing teams.   --- Other Important Information: Accommodations: To request additional assistance or accommodations, please contact Brisa Romero, Training Assistant, at bromero@catalyst-center.org. Grievances: To obtain the grievance policy or report a grievance please email Ivon Favela, Deputy Director of Training at ifavela@catalyst-center.org CE Certificates: Upon course survey completion, participants will be awarded CE certificates. Refund/Cancelation Policy: All requests for cancellation and refunds must be submitted in writing to bromero@catalyst-center.org prior to the course date. Otherwise, no refunds will be allowed.  Refunds must be requested within 7 days of purchase. Refunds will not be granted for courses that have been started/accessed. A $10 administrative fee is deducted from approved refunds. Credit will be granted for alternative/future course registration. --- STRTP/GH Notice: California Alliance of Child and Family Services (CACFS) is approved by the California Department of Social Services to sponsor continuing education for Group Home Administrators (GH; Vendor ID: 2000083-730-2) and Short-Term Residential Therapeutic Program (STRTP; Vendor ID: 2000083-733-2) Administrators. This course meets the requirements for 2 hours of continuing education for GH (Course ID: 083-0242-39353) and STRTP Administrators (Course ID: 083-0241-39238). Read more

This course qualifies for GH CEUs.   This course will give participants the tools, knowledge, and skills necessary to promote more effective communication and relationships amongst employees of diverse worldviews, backgrounds and ages. A review of the key values and world view of the Silent Generation, Baby Boomers, Generation X, Millennials, and Generation Z will be discussed and applied to preferred learning and communication styles. As we explore these styles implicit bias will be demonstrated and how we can avoid acting from those bias. Additionally, participants will learn about and use non-violent communication strategies to have difficult conversations in a productive and respectful way. The final exercise will put people in diverse groups to complete a team challenge using the tools they learned in the first half of the workshop. --- Instructor: Mitch Austin Mitch Austin is an insightful leader and skilled facilitator with over two decades of experience in supervision, strategic planning, workforce development, and public service leadership. Throughout his career, he has directly supervised and managed more than 100 staff, giving him a deep understanding of the real-world challenges supervisors face. His extensive background—including six years as Human Resources Director for a Short-Term Residential Therapeutic Program (STRTP)—is complemented by his expertise and training in effective communication, DEIB (Diversity, Equity, Inclusion, and Belonging), and leading a multi-generational workforce. Mitch is widely recognized for his ability to equip supervisors with the tools they need to coach, inspire, and grow high-performing teams. --- Other Important Information: Accommodations: To request additional assistance or accommodations, please contact Brisa Romero, Training Assistant, at bromero@catalyst-center.org. Grievances: To obtain the grievance policy or report a grievance please email Ivon Favela, Deputy Director of Training at ifavela@catalyst-center.org CE Certificates: Upon course survey completion, participants will be awarded CE certificates. Refund/Cancelation Policy: All requests for cancellation and refunds must be submitted in writing to bromero@catalyst-center.org prior to the course date. Otherwise, no refunds will be allowed.  Refunds must be requested within 7 days of purchase. Refunds will not be granted for courses that have been started/accessed. A $10 administrative fee is deducted from approved refunds. Credit will be granted for alternative/future course registration. --- STRTP/GH Notice: California Alliance of Child and Family Services (CACFS) is approved by the California Department of Social Services to sponsor continuing education for Group Home Administrators (GH; Vendor ID: 2000083-730-2) and Short-Term Residential Therapeutic Program (STRTP; Vendor ID: 2000083-733-2) Administrators. This course meets the requirements for 2 hours of continuing education for GH (Course ID: 083-0202-38149) and STRTP Administrators (Course ID: 083-0202-38150). Read more

This course qualifies for SHRM CEUs.   This course will give participants the tools, knowledge, and skills necessary to promote more effective communication and relationships amongst employees of diverse worldviews, backgrounds and ages. A review of the key values and world view of the Silent Generation, Baby Boomers, Generation X, Millennials, and Generation Z will be discussed and applied to preferred learning and communication styles. As we explore these styles implicit bias will be demonstrated and how we can avoid acting from those bias. Additionally, participants will learn about and use non-violent communication strategies to have difficult conversations in a productive and respectful way. The final exercise will put people in diverse groups to complete a team challenge using the tools they learned in the first half of the workshop. --- Instructor: Mitch Austin Mitch Austin is an insightful leader and skilled facilitator with over two decades of experience in supervision, strategic planning, workforce development, and public service leadership. Throughout his career, he has directly supervised and managed more than 100 staff, giving him a deep understanding of the real-world challenges supervisors face. His extensive background—including six years as Human Resources Director for a Short-Term Residential Therapeutic Program (STRTP)—is complemented by his expertise and training in effective communication, DEIB (Diversity, Equity, Inclusion, and Belonging), and leading a multi-generational workforce. Mitch is widely recognized for his ability to equip supervisors with the tools they need to coach, inspire, and grow high-performing teams. --- Other Important Information: Accommodations: To request additional assistance or accommodations, please contact Brisa Romero, Training Assistant, at bromero@catalyst-center.org. Grievances: To obtain the grievance policy or report a grievance please email Ivon Favela, Deputy Director of Training at ifavela@catalyst-center.org CE Certificates: Upon course survey completion, participants will be awarded CE certificates. Refund/Cancelation Policy: All requests for cancellation and refunds must be submitted in writing to bromero@catalyst-center.org prior to the course date. Otherwise, no refunds will be allowed.  Refunds must be requested within 7 days of purchase. Refunds will not be granted for courses that have been started/accessed. A $10 administrative fee is deducted from approved refunds. Credit will be granted for alternative/future course registration. Read more